Delete Your Data – Heritage Med
You can delete individual pieces of data from your Heritage Med account at any time, without deleting your entire account. This page explains how.
What Data You Can Delete
- Medical conditions — remove any condition from a family member's profile
- Medications — remove any medication entry
- Allergies — remove any allergy entry
- Documents & photos — delete uploaded lab results, prescriptions, or photos
- Family members — remove a family member from your tree
- Vaccinations — remove any vaccination record
How to Delete Data
From within the app
1. Open Heritage Med on your device
2. Navigate to the family member or record you want to edit
3. Tap on the item you want to remove (condition, medication, document, etc.)
4. Tap Delete or swipe to remove
5. Confirm deletion when prompted
Email request
If you are unable to delete data from within the app, send an email to
legal@elitesolutionshub.com with the subject line
"Data Deletion Request". Include the email address associated with your account and describe which data you would like removed. We will process your request within 30 days.
What Happens When Data Is Deleted
Deleted data is permanently removed from our servers and cannot be recovered. This includes any associated metadata such as timestamps and edit history.
Full Account Deletion
If you want to delete your entire account and all associated data, visit our account deletion page.
Contact
If you have questions about data deletion, contact us at:
legal@elitesolutionshub.com
Elite Solutions Hub Ltd, 16 Parrotts Field, United Kingdom